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Xbox Game Pass

Gaming · All services

The answer

Xbox Game Pass's own pages say you can cancel online.

After you cancel, per the provider: Turning off recurring billing stops future charges and keeps the benefits until the expiration date; an immediate cancel with refund is offered only if eligible. Billed through Apple, Google or another company? Per the provider: If you pay for someone else's subscription, the owner of the Microsoft account must sign in to cancel.

Not stated in the pages we read: a cancellation fee, a pause or downgrade option. See the ledger.

· Scope: plan, country, billing

Ways to cancel

  • OnlineDescribed on the official page
  • AppNot stated
  • PhoneNot stated
  • MailNot stated
  • In personNot stated

A tick means the provider’s page describes that way. A dash means the pages we read do not say, which is not the same as “not possible”.

What would you like to do?

See the steps What it costs to leaveOpen the official page

Cancel online

Official sources reviewed: . These instructions may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

  1. Go to Subscriptions and sign in with the Microsoft account you used to purchase the subscription.
  2. Find your subscription and select Manage.
  3. Select Cancel subscription and follow the instructions. If you are eligible for a refund, there is an option to cancel immediately with a refund.

Provider’s page for this step (account.microsoft.com)

What it costs to leave

  • Fee to cancelNot statedThe pages we read do not mention one. We do not read silence as “no fee”.
  • Notice neededNo notice periodThe provider's page states: You can cancel an XBOX subscription at any time.
  • Takes effectEnd of billing periodThe provider's page states: Turning off recurring billing stops future charges and keeps the benefits until the expiration date; an immediate cancel with refund is offered only if eligible.
  • Refunds and other feesRefunds: not every charge can be refundedThe provider's page states: You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.
  • Refunds and other feesPrice changes: at least 30 days' noticeThe provider's page states: If the price of your subscription ever changes, we’ll tell you at least 30 days before the new price becomes effective. You’ll have the opportunity to cancel before the price changes.
  • What you give upNot statedNothing recorded in the pages we read.
  • Pause or downgradeNot statedNo pause or downgrade option found in the pages we read.
  • Billed by someone elseCancel with that billerThe provider's page states: If you pay for someone else's subscription, the owner of the Microsoft account must sign in to cancel.
  • Offers in the cancel flowNone recordedOffers vary by person, so we do not promise one.

5 stated by the provider3 not stated1 none recorded

Quick answers

How do I cancel Xbox Game Pass?
The provider's published instructions describe cancelling online. First steps: Go to Subscriptions and sign in with the Microsoft account you used to purchase the subscription. Find your subscription and select Manage. Select Cancel subscription and follow the instructions. If you are eligible for a refund, there is an option to cancel immediately with a refund. Official sources reviewed: Oct 27, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.
When does cancelling Xbox Game Pass take effect?
The provider's published policy states: Turning off recurring billing stops future charges and keeps the benefits until the expiration date; an immediate cancel with refund is offered only if eligible. Official sources reviewed: Oct 27, 2026.
Do I have to give notice to cancel Xbox Game Pass?
The provider's published policy states: You can cancel an XBOX subscription at any time. Official sources reviewed: Oct 27, 2026.
What if Xbox Game Pass is billed through Apple, Google or another company?
The provider's published policy states: If you pay for someone else's subscription, the owner of the Microsoft account must sign in to cancel. Official sources reviewed: Oct 27, 2026.

Scope of this entry

Country
United States. No state-specific terms recorded.
Plans
Plans listed on the provider’s own pages
Billing channel
Billed directly by Xbox Game Pass. Plans billed through Apple, Google, a carrier or another company follow that biller’s rules.
Terms version
Provider’s terms as read on the date shown. The provider did not state a version or effective date on the pages we read.

Sources

Links go to the provider’s own pages. We do not copy those pages. If a link has moved or changed, tell us.

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