ExitTerms

Cancel Strava online or by phone

Strava's own pages describe cancelling online and in the app.

· Full Strava entry

These notes may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

A phone path is not stated on the pages we read. An online or in-app path is described below.

Ways the company’s page describes

Online

  1. Log in to your Strava account.
  2. Select your profile picture in the top right corner.
  3. Go to Settings, then My Account, then Cancel Subscription.

Use this path when the subscription was started at strava.com.

Provider’s page for this step

App

  1. Open the Strava app and go to the You tab.
  2. Tap the gear icon to open Settings.
  3. Select Your Strava Subscription, then Manage Your Subscription.
  4. On Android, that opens Google Play, where you cancel. On iPhone, it opens App Store subscriptions, where you cancel. The Strava app does not have its own cancel button.

Provider’s page for this step

Not stated on the pages we read: phone, mail, in person.

The fee, if the page states one, is on Strava cancellation fee. Scope and the review note are on the full entry.

More in this group: Fitness subscription cancellation.

Sources

Review status: one editorial review completed on . Second review pending.