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eharmony

Dating · All services

The answer

eharmony's own pages say you can cancel online and by mail.

What would you like to do?

Open the official page See the steps What it costs to leave

Billed through Apple, Google or another company? Per the provider: To cancel auto-renewal or terminate a Premium Membership purchased through a Non-eharmony Service, you must access your Non-eharmony Service account and follow the prompts and instructions for cancellation on the applicable service or contact the applicable service directly.

Not stated in the pages we read: a cancellation fee, a pause or downgrade option. See the ledger.

· Scope: plan, country, billing

eharmony cancellation fee · Cancel online or by phone · Dating subscription cancellation

Ways to cancel

  • OnlineDescribed on the official page
  • AppNot stated
  • PhoneNot stated
  • MailDescribed on the official page
  • In personNot stated

A tick means the provider’s page describes that way. A dash means the pages we read do not say, which is not the same as “not possible”.

Cancel online

Official sources reviewed: . These instructions may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

Online

  1. Cancel auto-renewal at least 24 hours before the current term ends.
  2. If you bought Premium through Apple or Google, cancel in that account. The terms call those Non-eharmony Services.

Provider’s page for this step (eharmony.com)

By mail

  1. The terms tell buyers in the states they list to send a signed and dated notice that you are cancelling.
  2. Mail it to eharmony, Inc., Attn: Cancellations, P.O. Box 189, South Pasadena, CA 91031.

Provider’s page for this step (eharmony.com)

Open the official page

What it costs to leave

  • Fee to cancelNot statedThe pages we read do not mention one. We do not read silence as “no fee”.
  • Notice needed1 dayThe provider's page states: Cancellation of auto-renewal must be initiated at least 24 hours before the end of your current term.
  • Takes effectNot stated
  • Refunds and other feesNo penalty in the window the terms nameThe provider's page states: YOU, THE BUYER, MAY CANCEL THE AGREEMENT, WITHOUT ANY PENALTY OR OBLIGATION, AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING THE DATE OF THIS AGREEMENT, EXCLUDING SUNDAYS AND HOLIDAYS.
  • What you give upNot statedNothing recorded in the pages we read.
  • Pause or downgradeNot statedNo pause or downgrade option found in the pages we read.
  • Billed by someone elseCancel with that billerThe provider's page states: To cancel auto-renewal or terminate a Premium Membership purchased through a Non-eharmony Service, you must access your Non-eharmony Service account and follow the prompts and instructions for cancellation on the applicable service or contact the applicable service directly.
  • Offers in the cancel flowNone recordedOffers vary by person, so we do not promise one.

3 stated by the provider4 not stated1 none recorded

How to cancel a subscription and keep proof

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Quick answers

How do I cancel eharmony?
The provider's published instructions describe cancelling online and by mail. First steps: Cancel auto-renewal at least 24 hours before the current term ends. If you bought Premium through Apple or Google, cancel in that account. The terms call those Non-eharmony Services. Official sources reviewed: Nov 5, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.
Do I have to give notice to cancel eharmony?
The provider's published policy states: Cancellation of auto-renewal must be initiated at least 24 hours before the end of your current term. Official sources reviewed: Nov 5, 2026.
What if eharmony is billed through Apple, Google or another company?
The provider's published policy states: To cancel auto-renewal or terminate a Premium Membership purchased through a Non-eharmony Service, you must access your Non-eharmony Service account and follow the prompts and instructions for cancellation on the applicable service or contact the applicable service directly. Official sources reviewed: Nov 5, 2026.

Scope of this entry

Country
United States. No state-specific terms recorded.
Plans
Plans listed on the provider’s own pages
Billing channel
Billed directly by eharmony. Plans billed through Apple, Google, a carrier or another company follow that biller’s rules.
Terms version
Provider’s terms as read on the date shown. The provider did not state a version or effective date on the pages we read.

Sources

Links go to the provider’s own pages. We do not copy those pages. If a link has moved or changed, tell us.

Open the official page

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