Surfshark
Software and apps · All services
The answer
Surfshark's own pages say you can cancel online.
What would you like to do?
After you cancel, per the provider: Your subscription remains active until the expiration date No additional charges are made You may receive a confirmation email. Billed through Apple, Google or another company? Per the provider: If you purchased Surfshark through a third-party app store, manage your subscription directly there: Google Play Store : Cancel, pause, or change your subscription through your Google Play account Apple App Store : Manage or cancel your subscription via your Apple ID settings.
Not stated in the pages we read: a cancellation fee, a notice period, a pause or downgrade option. See the ledger.
· Scope: plan, country, billing
Surfshark cancellation fee · Cancel online or by phone · Software subscription cancellation
Ways to cancel
- OnlineDescribed on the official page
- AppNot stated
- PhoneNot stated
- MailNot stated
- In personNot stated
A tick means the provider’s page describes that way. A dash means the pages we read do not say, which is not the same as “not possible”.
Cancel online
Official sources reviewed: . These instructions may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.
- Log in to your Surfshark account.
- Click your email address at the top right and select Subscription.
- Open the Payments tab.
- Under Subscription details, click Cancel renewal and confirm.
What it costs to leave
- Fee to cancelNot statedThe pages we read do not mention one. We do not read silence as “no fee”.
- Notice neededNot statedNo notice period is stated in the pages we read. We do not read silence as “any time”.
- Takes effectEnd of billing periodThe provider's page states: Your subscription remains active until the expiration date No additional charges are made You may receive a confirmation email.
- Refunds and other feesStopping auto-renewal is not a refundThe provider's page states: Cancelling your subscription's auto-renewal does not automatically grant a refund - it stops your subscription's auto-renewal and recurring payments.
- What you give upNot statedNothing recorded in the pages we read.
- Pause or downgradeNot statedNo pause or downgrade option found in the pages we read.
- Billed by someone elseCancel with that billerThe provider's page states: If you purchased Surfshark through a third-party app store, manage your subscription directly there: Google Play Store : Cancel, pause, or change your subscription through your Google Play account Apple App Store : Manage or cancel your subscription via your Apple ID settings.
- Offers in the cancel flowNone recordedOffers vary by person, so we do not promise one.
3 stated by the provider4 not stated1 none recorded
Remind me before my trial or subscription renews
Request a renewal reminder. Submitting stores that request on this site. This form does not send email.
Quick answers
- How do I cancel Surfshark?
- The provider's published instructions describe cancelling online. First steps: Log in to your Surfshark account. Click your email address at the top right and select Subscription. Open the Payments tab. Official sources reviewed: Nov 5, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.
- When does cancelling Surfshark take effect?
- The provider's published policy states: Your subscription remains active until the expiration date No additional charges are made You may receive a confirmation email. Official sources reviewed: Nov 5, 2026.
- What if Surfshark is billed through Apple, Google or another company?
- The provider's published policy states: If you purchased Surfshark through a third-party app store, manage your subscription directly there: Google Play Store : Cancel, pause, or change your subscription through your Google Play account Apple App Store : Manage or cancel your subscription via your Apple ID settings. Official sources reviewed: Nov 5, 2026.
Scope of this entry
- Country
- United States. No state-specific terms recorded.
- Plans
- Plans listed on the provider’s own pages
- Billing channel
- Billed directly by Surfshark. Plans billed through Apple, Google, a carrier or another company follow that biller’s rules.
- Terms version
- Provider’s terms as read on the date shown. The provider did not state a version or effective date on the pages we read.
Sources
Links go to the provider’s own pages. We do not copy those pages. If a link has moved or changed, tell us.