Cancel Equinox online or by phone
Equinox's own pages describe cancelling online, by phone, by mail, and in person.
These notes may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.
A phone path is described on the provider’s page. An online or in-app path is described below.
Ways the company’s page describes
- OnlineDescribed
- AppNot stated
- PhoneDescribed
- MailDescribed
- In personDescribed
Online
- Log in to your account on Equinox.com.
The FAQ does not list the buttons after you sign in. It says notice periods vary by state and tells you to read your membership agreement. It does not state a number of days. The same answer also lists email. The address is printed on the FAQ. This page does not repeat it.
Phone
- Call Equinox Concierge.
The FAQ names Equinox Concierge and does not print the phone number.
- Use the mail method described in your membership agreement.
The FAQ says mail is described in the membership agreement. It does not print a street address for membership cancellation.
In person
- Cancel in the club with a club manager.
Not stated on the pages we read: app.
The fee, if the page states one, is on Equinox cancellation fee. Scope and the review note are on the full entry.
Sources
Review status: one editorial review completed on . Second review pending.