ExitTerms

Cancel HelloFresh online or by phone

HelloFresh's own pages describe cancelling online and by mail.

· Full HelloFresh entry

These notes may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

A phone path is not stated on the pages we read. An online or in-app path is described below.

Ways the company’s page describes

Online

  1. Log on to your account.
  2. Click your name in the upper right-hand corner, then click Account Settings.
  3. On the Plan settings page, click Manage under Subscription Status.
  4. Follow the prompts until a message confirms the account has been cancelled.

The terms say the control is Manage, under Subscription Status. A separate how-to page says Cancel Plan, under Status. Use the label shown in your account.

Provider’s page for this step

Mail

  1. Contact HelloFresh Customer Care at the contact page named in the terms.
  2. State that you wish to terminate the subscription.
  3. Include your full name and the email address on the account.

Provider’s page for this step

Not stated on the pages we read: app, phone, in person.

The fee, if the page states one, is on HelloFresh cancellation fee. Scope and the review note are on the full entry.

More in this group: Meal kit cancellation.

Sources

Review status: one editorial review completed on . Second review pending.