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Tonal

Fitness app · All services

The answer

Tonal's own pages say you can cancel in the app and by phone.

What would you like to do?

Open the official page See the steps What it costs to leave

After you cancel, per the provider: your membership will automatically expire at the end of your then-current membership term.

Not stated in the pages we read: a cancellation fee, a pause or downgrade option. See the ledger.

· Scope: plan, country, billing

Tonal cancellation fee · Cancel online or by phone · Fitness subscription cancellation

Ways to cancel

  • OnlineNot stated
  • AppDescribed on the official page
  • PhoneDescribed on the official page
  • MailNot stated
  • In personNot stated

A tick means the provider’s page describes that way. A dash means the pages we read do not say, which is not the same as “not possible”.

How to cancel

Official sources reviewed: . These instructions may vary by plan, billing provider, location, and contract. Check the linked sources before acting. ExitTerms does not submit cancellation requests or provide legal advice.

In the app

  1. On the Tonal trainer, tap Account under Profile and Account.
  2. Select Cancel under Membership Management.

The terms also give a Customer Care phone number, (855) 698-6625.

Provider’s page for this step (tonal.com)

By phone or chat

  1. Call Tonal Customer Care at (855) 698-6625.
  2. Call at least 24 hours before the last day you want, and no more than 30 days before that day.

Provider’s page for this step (tonal.com)

Open the official page

What it costs to leave

  • Fee to cancelNot statedThe pages we read do not mention one. We do not read silence as “no fee”.
  • Notice needed1 dayThe provider's page states: Please contact our Customer Care team at least 24 hours (and no more than 30 days) prior to your desired last day of the Membership Program.
  • Takes effectEnd of billing periodThe provider's page states: your membership will automatically expire at the end of your then-current membership term.
  • Refunds and other feesMembership fees are non-refundableThe provider's page states: All Membership Fee payments are final. Except as otherwise required by applicable law, any paid Membership Fees (or payable Membership Fees for the remainder of an initial Membership Program commitment) are non-cancellable and non-refundable.
  • What you give upNot statedNothing recorded in the pages we read.
  • Pause or downgradeNot statedNo pause or downgrade option found in the pages we read.
  • Billed by someone elseNot statedThe pages we read do not cover Apple, Google, Roku, carrier or other third-party billing.
  • Offers in the cancel flowNone recordedOffers vary by person, so we do not promise one.

3 stated by the provider4 not stated1 none recorded

Gym membership cancellation basics

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Quick answers

How do I cancel Tonal?
The provider's published instructions describe cancelling in the app and by phone. First steps: On the Tonal trainer, tap Account under Profile and Account. Select Cancel under Membership Management. Official sources reviewed: Nov 5, 2026. Plans, billing providers, locations and contracts can differ; check the linked sources before acting.
When does cancelling Tonal take effect?
The provider's published policy states: your membership will automatically expire at the end of your then-current membership term. Official sources reviewed: Nov 5, 2026.
Do I have to give notice to cancel Tonal?
The provider's published policy states: Please contact our Customer Care team at least 24 hours (and no more than 30 days) prior to your desired last day of the Membership Program. Official sources reviewed: Nov 5, 2026.

Scope of this entry

Country
United States. No state-specific terms recorded.
Plans
Plans listed on the provider’s own pages
Billing channel
Billed directly by Tonal. Third-party billing is not covered in the pages we read.
Terms version
Provider’s terms as read on the date shown. The provider did not state a version or effective date on the pages we read.

Sources

Links go to the provider’s own pages. We do not copy those pages. If a link has moved or changed, tell us.

Open the official page

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